Privacy Policy

1. Scope and information collected

This policy covers marilynmapabusiness.com and inquiries through forms, appointments, chat, email, telephone, SMS, and WhatsApp. MAPA Business & Financial Services LLC may receive your name, phone number, email, requested service, messages, and communication preferences.

When providing services, we may request tax, identity, or business documents needed for your request through an agreed channel. Do not send Social Security numbers, ITINs, identity documents, banking information, or tax returns through public forms or SMS.

Cookies and measurement tools may also collect IP addresses, browser and device information, visited pages, referral sources, and interactions.

2. How information is used

We use information to answer inquiries, coordinate appointments, prepare documents, provide requested services and support, maintain records, and meet applicable obligations. Browsing information helps us measure and improve the website and our campaigns.

Service SMS requires the relevant consent. Promotional SMS requires separate consent. Providing a phone number or accepting general terms does not authorize promotional messages.

3. Mobile information and SMS consent

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Providers working exclusively on behalf of MAPA may process only information necessary to deliver their contracted services; they may not use SMS consent for their own marketing.

4. Choices, STOP, and HELP

You may select service messages, promotional messages, both, or neither. Consent boxes are optional and unchecked by default. SMS consent is not a condition of purchasing or receiving services.

Message frequency varies. Message and data rates may apply. Reply STOP to unsubscribe; a final opt-out confirmation may be sent. Further messages from the canceled program require new consent. Reply HELP for assistance or contact us by phone or email. Carriers are not liable for delayed or undelivered messages.

5. Providers and disclosures

The website uses GoHighLevel/LeadConnector for chat and appointments, EmailJS for forms, Google Analytics and Tag Manager for measurement, Meta Pixel for advertising measurement, WhatsApp/Meta for conversations, and mapping and font providers. Providers may process information according to their policies and functions.

We may provide documents to authorities or recipients needed for a service you request, or disclose information when legally required. This does not authorize sharing SMS consent for third-party marketing.

6. Cookies and tracking

Google Analytics and Meta Pixel may use cookies and identifiers to record visits, interactions, and conversions. We do not claim that all such data is anonymous. You can manage or delete browser cookies and review Google and Meta privacy controls. Some external components may require cookies to function.

7. Calls and other channels

We may call to respond to a request or coordinate services. SMS consent does not automatically authorize promotional calls, automated calls, or WhatsApp messages. We will obtain any additional authorization required. You may request an end to promotional calls by phone or email.

If a call is recorded, notice and consent will be provided as required by applicable law.

8. Security and retention

We use reasonable safeguards, but electronic communication cannot guarantee absolute security. Information is retained as needed for services, tax and administrative obligations, disputes, and consent or opt-out records. Deletion requests remain subject to applicable recordkeeping obligations.

9. Privacy requests and minors

You may request access, correction, or deletion of your information or withdraw promotional preferences using our contact details. Requests are handled subject to applicable legal obligations.

Public forms and the SMS program are intended for adults. Services involving a minor’s documents should be coordinated with a parent, guardian, or authorized representative through an appropriate channel.

10. Updates and contact

Updates will be posted here with a revised date. Please also review our Terms and Conditions and SMS consent page. Contact details for privacy inquiries appear below.